Amplifon Head Office Manchester Contact Number and Email Address

Hello My name is Majid and I'm from Cairo, Egypt, and have had hearing loss seven years ago and dealt with local companies in the field of hearing aids for the hearing impaired until I got to know your company in Cairo (Amplifon) and bought Two of the hearing Aids outside the ear and then the back of this kind of inside the ear and pleased him and I wanted to use it and already bought one of them first this year 2016, but after receiving the ear aid from the company less than a week are it was completely stopped working and went back out to the company and they asked to send it a specialist who technician surprised me only two days they need maintenance and change some pieces, but after asked responded ear aid does not Nha flaws industry, but to no avail and asked me to branch manager to be patient and to try them for a month, the event this defect, it will be given me my money back, but it's less than a month the same defect appeared, but this time surprised me that he can not Re headset because the probationary period of not more than two weeks, although the maintenance of the headset period ranging from one week to three weeks, and I kept that way to this day urges defective every two or three months for the intervention of maintenance, and every time you come to me a bill of maintenance to the presence of pieces have been changed and the branch manager of its response because the ear aid in maintenance and was the last time in our month this is where the complaint is the presence of two tons ear aid and was entered into the maintenance and remained out more than a week to go out do not work and the bill for reform and you still in this tragedy to this day, but now I can not be hearing without this ear aid. The sense that the maintenance time this causes me many problems. Is this your policy in customer retention. - This is the third complaint lift you or send the head office in Cairo. Eng. Maged Mustafa Mob. +201015353113.