frankfurt airport Contact Contact Number and Email Address

No I called 49 1806 372 4636 and the lady said she couldn’t help me and laughed when I told her about my daughters boots getting taken and not given back. Saying they wouldn’t do that? My 16 year old daughters boots were taken and she was rushed to get on her flight without shoes. She had to ride the plane ride with blue shoe covers that she was told to put on and yelled at to hurry and get on plane. Those boots were given to her by her recently deceased grandma and would appreciate them back. Her name on the ticket is Ines Xiloj was in your airport around 7-8am on August 18th in Frankfurt Germany for Delta airlines. She had to also purchase shoes when getting to New York with money she did not have much of. I would like a response please. I don’t know her flight info because her luggage got lost on another flight and still have not received it.